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General Terms and Conditions of Service

Formal Acceptance of Terms of Use

Accessing any section of the eplay24au.com platform or using the services contained therein constitutes the user's full, unconditional, and unreserved acceptance of these Terms and Conditions, as well as the related Privacy Policy and Cookie Policy.

If the user disagrees, in whole or in part, with the clauses and provisions described in these structural regulations, they must immediately cease browsing the site and refrain from any future use of the services offered by the platform.

Eligibility Requirements and Responsibilities in Account Registration

To fully utilize the interactive services on the portal, a registration procedure and the creation of a user profile may be required. Registration is exclusively reserved for individuals who have reached the age of eighteen (18+) and who possess full legal capacity according to the laws of their country of residence.

The user agrees to provide truthful, accurate, up-to-date, and complete information during the data entry phase and to keep it constantly updated over time. It is strictly forbidden to register an account using the identity of third parties or by entering fictitious data. Each user is considered solely and exclusively responsible for the custody and confidentiality of their access credentials (username and password) and is directly liable for any action or operation carried out within the platform using their personal profile.

User Obligations and Strictly Prohibited Conduct

Users agree to use the Eplay24 platform in full compliance with the laws in force within the Italian Republic, the principles of good faith, and these contractual regulations. Specifically, any conduct aimed at the following is considered prohibited and constitutes a serious breach:

Using the site or its services for illegal, fraudulent, or public order-unconformable purposes.

Attempting to breach the platform's security systems, altering its source code, or compromising its technical integrity by introducing malware, viruses, or DDoS cyberattacks.

Using automated systems, scraping software, or bots to extract data or content from the site's pages without explicit written authorization.

Using the account for money laundering, fraud, or other criminally relevant activities.

Payments, fees, and financial transactions

The use of certain advanced services or participation in specific activities within the platform may be subject to the payment of fees or the execution of financial transactions, if applicable based on the specific commercial offer at the time.

All payments and fund transfers must be made exclusively using legal, valid payment methods registered to the same holder as the user profile registered on the platform. Our structure reserves the right to verify the validity of the financial instruments used and to suspend the processing of transactions that present anomalies or risk profiles related to electronic fraud.

Disclaimer of Warranties and Risk Disclosure

The Eplay24 platform provides information and entertainment services related to the world of gaming and sports betting. The user explicitly acknowledges and accepts that participation in such activities inherently involves a risk of financial loss.

All content, analyses, statistics, or information on the site are provided as-is, without any explicit or implicit guarantee regarding their absolute accuracy, completeness, or suitability for specific purposes. The platform does not provide any guarantees of winning or positive outcomes in relation to the bets placed by the user, who operates under their own exclusive decision-making and economic responsibility.

Intellectual Property Rights

The platform's design, texts, graphics, images, logos, trademarks, audio and video files, database architecture, and software codes present on the site are the exclusive property of Eplay24 or its licensors, and are protected by Italian and international laws on copyright and industrial property.

Unauthorized reproduction, distribution, modification, publication, or transmission of any element protected by such rights, even partial, is strictly prohibited without prior and explicit written consent from the legitimate owners. The user is granted only a limited, personal, non-transferable, and revocable right of use, intended solely for browsing and using the services in accordance with these regulations.

Hyperlinks to third-party sites

The platform may contain hyperlinks (links) to websites, resources, or services managed by third parties external to our organization. Such links are included solely for informational purposes or for the user's convenience during navigation.

The presence of such links does not imply any form of endorsement, recommendation, or sharing of responsibility by Eplay24 regarding the content, privacy policies, products, or services offered by such third-party sites. The user who decides to leave our platform to access external portals does so at their own risk, assuming the burden of verifying the contractual conditions applied by the respective operators.

Limitation of liability and legal exclusions

To the maximum extent permitted by applicable mandatory laws in Italy, Eplay24 shall not be liable for direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the platform, service interruptions due to technical or maintenance problems, data loss, or unlawful conduct by other users of the site.

The overall liability of the operational structure for any dispute arising from the application of these terms shall in any case be limited to the sums, if any, paid by the user for the use of specific services in the twelve months preceding the event that originated the compensation claim.

Precautionary suspension and termination of contract

We reserve the right, at our sole discretion, to provisionally suspend or permanently terminate a user's access to the platform, deactivating the associated account, if there are valid reasons to believe that the individual has violated one or more provisions contained in these Terms and Conditions, has acted in violation of current laws, or has engaged in activities detrimental to the security and reputation of the site.

Termination takes effect by law and may be communicated to the interested party without prior notice in cases of proven severity or repetition of prohibited conduct, without prejudice to any legal and compensatory remedies that our organization may pursue in the competent venues.

Applicable law and competent court for disputes

These General Terms and Conditions of Service, as well as any matter relating to their interpretation, validity, execution, and termination, are governed exclusively by the laws of the Italian State.

For any civil or administrative dispute that may arise between the user and the platform regarding the application or interpretation of this contractual agreement, should the parties fail to reach an amicable settlement, the exclusive territorial jurisdiction shall be devolved to the competent judicial authority of the Court of Roma, Italy, without prejudice to the rights granted to consumers residing in other judicial districts according to mandatory legal provisions.

Contact details and official support channels

To receive technical assistance, request clarification on the clauses of these terms, or submit official reports regarding the operation of the services, users can refer to the following corporate contact details operating in Italy:

Technical support email address: eplay24_support@gmail.com

Assistance phone number: +39 06 9480 1234

Operational headquarters address: Via Cristoforo Colombo, 149, 00147 Roma, Italy

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